Mental & Behavioral Health Billing

As a psychologist, psychiatrist or a provider in the mental health industry, you want to be able to focus on your patients and their needs - not on the administrative side of things. We have the expertise, experience, and customer service that you need so that you can focus on what's really important - your patients.

Contact us today to learn more about our most comprehensive suite of services, including claims processing, denial management, and collections.

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Expert Mental Health Billing Specialists & Dedicated Industry Professionals

NCDS is the best company for mental and health behavioral health billing because we are the proven experts in the field. We have over 35 years of experience working with mental health and behavioral health providers, and we understand the unique challenges that they face when it comes to billing and reimbursement.

Hands-Off Claims Management Services

We offer a full suite of services, including claims processing, reimbursement consulting, coding and documentation review, and more. We also offer a wide range of valuable solutions that can help providers streamline their billing and reimbursement process.

Get the Support You Need to Get Reimbursed for your Services

NCDS is committed to providing the highest level of customer service to our clients. We understand that the mental health billing and reimbursement process can be complex and confusing, and we are here to help you every step of the way. We offer 24/7 support so that you can always reach us when you need assistance, and we will work with you to ensure that you are getting the maximum reimbursement for your services.

Streamline mental and behavioral health billing and collections with NCDS

If you're a mental or behavioral health provider, you know that billing and collections can be a real challenge. But with our mental and behavioral health billing solutions, you can streamline the process and get the reimbursement you deserve.

Our medical billing solutions enable us to apply our resources and business expertise to meet the unique needs of each individual client. Whether you are a psychologist, psychiatrist, CNP-certified nurse practitioner, CNS-clinical nurse specialist, APRN-advanced practice registered nurse, counselor or therapist, we learn each client’s specific concerns and create a custom-fitted revenue cycle solution backed by billing and coding experience that will bring real results.

NCDS has a long history of providing expert medical billing services to mental and behavioral health providers. We understand the complexities of billing for these services, and we are committed to helping our clients get the reimbursement they deserve.

Get the most out of your mental health services

Mental health providers have a unique opportunity to positively impact the overall physical health of their patients. However, in order to do so effectively, it is important for providers to have a basic understanding of medical billing and insurance processes.

Did you know? The CPT code 90837 for 1 hour of psychotherapy often requires prior authorization by the insurance companies, whereas the 90834 for 45 minutes does not. The time savings in avoiding the administrative burden of the prior authorization process can potentially make the reimbursement rate of the 45 minute session more valuable and allow you the 15 minutes between patients to complete your documentation.

These are the types of tips and tricks you need from your billing company. Not only will we provide you with claim processing and collection follow up, we’ll supply you with insight that will enable you to run your business better. NCDS will maximize your revenue in ways that make a real difference using knowledge, insight and experience.

What Our Valued Clients Are Saying

"NCDS MEDICAL improved my billing efficiency allowing me to increase my collection from insurance companies. The staff is friendly, vey professional and pleasant."

Amir Poreh

Clinical Neuropsychologist and Professor of Psychology

"I have been a client since 2004, and my father since 1990. Our independent surgical practice has been able to survive and thrive based on the excellent service provided by NCDS. Good value is implicit in their model - they make money if my reimbursements are optimized - and for a much better rate than a hospital based billing service. NCDS has an engaging team that is tenacious with insurance claims in order to keep compliant, fight appeals, and maximize revenue. Their services have evolved as medicine has changed and they are always open to finding solutions to new billing challenges. What I appreciate most is since my father retired, my practice has grown exponentially in services provided and in complexity of management and regulation. I have to wear many hats besides being a surgeon, and NCDS helps to succinctly objectify my billing/ revenue responsibilities. By providing transparency that my accountant can doubly verify, I have a vetted system of checks and balances that prevents subjective suboptimal billing or embezzlement at the hands of a lay office manager or less forthright billing service."

Andrew Croak, DO, MS, FACOOG

Director & Principal Owner of the Northwest Ohio Center for Urogynecology and Women's Health

Andrew Croak, DO, MS, FACOOG

Director & Principal Owner of the Northwest Ohio Center for Urogynecology and Women's Health

Are you ready for the peace of mind that simplifying your mental health billing will bring?

We have an in-house mental health billing team with decades of billing, coding and consulting expertise that specializes in maximizing reimbursements for our mental health providers. Book a free consultation today!

Our Specialities

Like mental and behavioral health treatment, the billing process is much different than general medical care.

The types of providers and services for the fields of Psychiatry, Psychology and Therapy/Counseling differ greatly from each other. From the very beginning of the revenue cycle process, it is imperative to consider factors like licensure, therapeutic approach, condition of the patient, location of the visit, length of each session, and the term of the treatment. With this, any process will be streamlined in order to obtain the proper prior authorization, set schedules effectively and to ensure that coverage and benefits are available for your patients.

Note, all of this is done before the patient is seen and a charge generated.

You need a team of billing specialists that keeps up with the constant changes, understands prerequisites and will ensure you are using the appropriate CPT and ICD10 codes to maximize your reimbursement.

PSYCHIATRY

Since many patients who seek psychiatry services pay out of pocket for their visits while others request to be on a payment plan, we acknowledge the need to improve the billing process as a whole and to set up an effective computer system to collect money and to follow up on past due balances.

PSYCHOLOGY

Visits to the psychologist can be frequent, and patients tend to pay out of pocket or rely on private insurance companies to pay their balances. NCDS wants to save you time and reduce the burden of communicating with insurance companies and dealing with excessive administrative costs in running your practice.

THERAPY / COUNSELING

NCDS has extensive experience in working with therapists and counselors whose patients rely greatly on Medicare, Medicaid or private insurance companies to pay their bills. With our vast knowledge and expertise, our automated billing services are designed to address the needs of your behavioral health practice, streamlining your revenue collections.

Featured Whitepaper

Keys to Overcoming Mental and Behavioral Health Billing Challenges

19.86% of adults experience a mental illness, equivalent to nearly 50 million Americans. With the prevalence of various forms of mental illness, mental health services provide crucial support to many of us.

Mental health providers typically enter the mental health space to help others. This purpose can be hindered by the challenges of mental and behavioral health billing. Time spent navigating challenging billing rules and regulations lead to lower provider profits and less time spent helping patients.

Many mental health practices receive less than 85% of the money that they’re owed. Read on to learn common mental and behavioral health billing challenges, and NCDS Medical Billing’s top tips for practices to get paid in full.

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