Mental & Behavioral Health Billing
As a psychologist, psychiatrist or a provider in the mental health industry, you want to be able to focus on your patients and their needs - not on the administrative side of things. We have the expertise, experience, and customer service that you need so that you can focus on what's really important - your patients.
Contact us today to learn more about our most comprehensive suite of services, including claims processing, denial management, and collections.
Expert Mental Health Billing Specialists & Dedicated Industry Professionals
NCDS is the best company for mental and health behavioral health billing because we are the proven experts in the field. We have over 35 years of experience working with mental health and behavioral health providers, and we understand the unique challenges that they face when it comes to billing and reimbursement.
Hands-Off Claims Management Services
We offer a full suite of services, including claims processing, reimbursement consulting, coding and documentation review, and more. We also offer a wide range of valuable solutions that can help providers streamline their billing and reimbursement process.
Get the Support You Need to Get Reimbursed for your Services
NCDS is committed to providing the highest level of customer service to our clients. We understand that the mental health billing and reimbursement process can be complex and confusing, and we are here to help you every step of the way. We offer 24/7 support so that you can always reach us when you need assistance, and we will work with you to ensure that you are getting the maximum reimbursement for your services.
Frequently Asked Questions
Simply enter your information at the top of this page or use the contact information at the bottom and an NCDS representative will be glad to help you. We are available Monday through Friday from 8:30am to 5:00pm EST and other times as needed. We understand as a busy medical provider all your business cannot fit into a normal daily office schedule so we offer extended options for client and prospect consultations by appointment for your convenience as well as after hours and weekend support.
Once you have contacted NCDS and we have outline all the best options to Maximize your Revenue, you will need to formalize these arrangements with a MEDICAL OFFICE REVENUE CYCLE & ACCOUNTS RECEIVABLES MANAGEMENT AGREEMENT. This defines the terms of our work together as well as establishes all the appropriate legal, HIPAA, and privacy requirements necessary to work with NCDS. It’s not full of legal mumbo-jumbo that is confusing or meaningless language. It’s a straight forward contract that simply outlines what you need to do, what NCDS will do and the rules and regulations we have to abide by to do it.
Any time is a good time to work with NCDS! If you find your results inconsistent or showing consecutive declines it’s a good idea to revisit your billing operation and consider a change. Also if you see the amount of staff time increasing or need to hire additional help this may point to billing inefficiencies, increased denials and lower reimbursement. Generally we recommend healthcare providers check their numbers monthly and conduct a more thorough quarterly and semi-annual review of their billing and accounts receivable. When you have made your decision to move to NCDS, typically clients start on the 1st of the month to give them a clean reporting break between billing systems.
You can reach NCDS by phone at (888) 876-8833 ext 23 or send an email to sales@ncdsinc.com to get more information. With a few simple questions to learn about your current billing situation and where you want to be, an NCDS representative can provide you with a proposal and all the details you need to make an informed decision.
Outsourcing your billing is not for everyone but just as you need other professionals like CPAs and Attorneys to help manage certain aspects of your business, you need an experienced expert in revenue cycle management and medical billing to navigate all the government regulations and insurance guidelines that are barriers to you attaining full reimbursement. Based on an independent study of NCDS, our clients experience a -2.6% less denial rate than industry peers and have their claims processed in -22 days less time. Contact NCDS to put those advantages to work for you!
Each billing situation and client has its own specific circumstances and needs. At NCDS we provide customized solutions right from the start so your transition plan is tailored to exactly what will work for you. We will take into consideration any technological requirements, what information needs to be collected for our system to get set up properly and any migration from your current billing platform and/or clearing house. Typically the changeover takes 30, 60 or 90 days depending on the level of sophistication and billing volume with a comparable ramp up for seeing improved results. If your situation is urgent though we have a fast track program that will get you up and running within a week!
Streamline mental and behavioral health billing and collections with NCDS
If you're a mental or behavioral health provider, you know that billing and collections can be a real challenge. But with our mental and behavioral health billing solutions, you can streamline the process and get the reimbursement you deserve.
Our medical billing solutions enable us to apply our resources and business expertise to meet the unique needs of each individual client. Whether you are a psychologist, psychiatrist, CNP-certified nurse practitioner, CNS-clinical nurse specialist, APRN-advanced practice registered nurse, counselor or therapist, we learn each client’s specific concerns and create a custom-fitted revenue cycle solution backed by billing and coding experience that will bring real results.
NCDS has a long history of providing expert medical billing services to mental and behavioral health providers. We understand the complexities of billing for these services, and we are committed to helping our clients get the reimbursement they deserve.
Get the most out of your mental health services
Mental health providers have a unique opportunity to positively impact the overall physical health of their patients. However, in order to do so effectively, it is important for providers to have a basic understanding of medical billing and insurance processes.
Did you know? The CPT code 90837 for 1 hour of psychotherapy often requires prior authorization by the insurance companies, whereas the 90834 for 45 minutes does not. The time savings in avoiding the administrative burden of the prior authorization process can potentially make the reimbursement rate of the 45 minute session more valuable and allow you the 15 minutes between patients to complete your documentation.
These are the types of tips and tricks you need from your billing company. Not only will we provide you with claim processing and collection follow up, we’ll supply you with insight that will enable you to run your business better. NCDS will maximize your revenue in ways that make a real difference using knowledge, insight and experience.
What Our Valued Clients Are Saying
Are you ready for the peace of mind that simplifying your mental health billing will bring?
We have an in-house mental health billing team with decades of billing, coding and consulting expertise that specializes in maximizing reimbursements for our mental health providers. Book a free consultation today!
Our Specialities
Like mental and behavioral health treatment, the billing process is much different than general medical care.
The types of providers and services for the fields of Psychiatry, Psychology and Therapy/Counseling differ greatly from each other. From the very beginning of the revenue cycle process, it is imperative to consider factors like licensure, therapeutic approach, condition of the patient, location of the visit, length of each session, and the term of the treatment. With this, any process will be streamlined in order to obtain the proper prior authorization, set schedules effectively and to ensure that coverage and benefits are available for your patients.
Note, all of this is done before the patient is seen and a charge generated.
You need a team of billing specialists that keeps up with the constant changes, understands prerequisites and will ensure you are using the appropriate CPT and ICD10 codes to maximize your reimbursement.
PSYCHIATRY
PSYCHIATRY
Since many patients who seek psychiatry services pay out of pocket for their visits while others request to be on a payment plan, we acknowledge the need to improve the billing process as a whole and to set up an effective computer system to collect money and to follow up on past due balances.
PSYCHOLOGY
PSYCHOLOGY
Visits to the psychologist can be frequent, and patients tend to pay out of pocket or rely on private insurance companies to pay their balances. NCDS wants to save you time and reduce the burden of communicating with insurance companies and dealing with excessive administrative costs in running your practice.
THERAPY / COUNSELING
THERAPY / COUNSELING
NCDS has extensive experience in working with therapists and counselors whose patients rely greatly on Medicare, Medicaid or private insurance companies to pay their bills. With our vast knowledge and expertise, our automated billing services are designed to address the needs of your behavioral health practice, streamlining your revenue collections.
Featured Whitepaper
Keys to Overcoming Mental and Behavioral Health Billing Challenges
19.86% of adults experience a mental illness, equivalent to nearly 50 million Americans. With the prevalence of various forms of mental illness, mental health services provide crucial support to many of us.
Mental health providers typically enter the mental health space to help others. This purpose can be hindered by the challenges of mental and behavioral health billing. Time spent navigating challenging billing rules and regulations lead to lower provider profits and less time spent helping patients.
Many mental health practices receive less than 85% of the money that they’re owed. Read on to learn common mental and behavioral health billing challenges, and NCDS Medical Billing’s top tips for practices to get paid in full.
Why Wait?
Leave the Mental and Behavioral Health Billing to NCDS!
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