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Physician Practices Services
Our Medical Billing System allows us to apply our resources and business expertise to meet the unique needs of each, individual client. We offer a variety of services to our clients and by learning each client’s specific concerns and developing the best bundle of services to meet their individual needs, we create a custom-fitted revenue cycle solution backed by billing and coding experience in that specific medical specialty.
Gain Full Control
Outsourcing your billing to NCDS is the best way to gain full control of your revenue cycle and finances. All we do is billing, nothing else. There are no outside clinical distractions. We focus on your accounts and spend the time you don’t have resolving the difficult insurance claims and denials, answering questions thoroughly for your patients and we do it day in and day out to drive your results.
Do you know how much you collect from Medicare each month? Or your average reimbursement on your top five CPT/HCPCS codes? Or your most common insurance denials and how to avoid them? And who your top insurance carriers are? NCDS does… we provide you the information and feedback you need to improve your practice and make solid decisions.
Do you have a backlog of billing? Are you days or weeks behind? Imagine what a 24 hour turnaround for your revenue cycle process can do to improve your cash flow!
Outsourcing your billing is 90% communication and 60% collections, that’s why you will always get 150% from NCDS.
Frequently Asked Questions
Simply enter your information at the top of this page or use the contact information at the bottom and an NCDS representative will be glad to help you. We are available Monday through Friday from 8:30am to 5:00pm EST and other times as needed. We understand as a busy medical provider all your business cannot fit into a normal daily office schedule so we offer extended options for client and prospect consultations by appointment for your convenience as well as after hours and weekend support.
Once you have contacted NCDS and we have outline all the best options to Maximize your Revenue, you will need to formalize these arrangements with a MEDICAL OFFICE REVENUE CYCLE & ACCOUNTS RECEIVABLES MANAGEMENT AGREEMENT. This defines the terms of our work together as well as establishes all the appropriate legal, HIPAA, and privacy requirements necessary to work with NCDS. It’s not full of legal mumbo-jumbo that is confusing or meaningless language. It’s a straight forward contract that simply outlines what you need to do, what NCDS will do and the rules and regulations we have to abide by to do it.
Any time is a good time to work with NCDS! If you find your results inconsistent or showing consecutive declines it’s a good idea to revisit your billing operation and consider a change. Also if you see the amount of staff time increasing or need to hire additional help this may point to billing inefficiencies, increased denials and lower reimbursement. Generally we recommend healthcare providers check their numbers monthly and conduct a more thorough quarterly and semi-annual review of their billing and accounts receivable. When you have made your decision to move to NCDS, typically clients start on the 1st of the month to give them a clean reporting break between billing systems.
You can reach NCDS by phone at (888) 876-8833 ext 23 or send an email to firstname.lastname@example.org to get more information. With a few simple questions to learn about your current billing situation and where you want to be, an NCDS representative can provide you with a proposal and all the details you need to make an informed decision.
Outsourcing your billing is not for everyone but just as you need other professionals like CPAs and Attorneys to help manage certain aspects of your business, you need an experienced expert in revenue cycle management and medical billing to navigate all the government regulations and insurance guidelines that are barriers to you attaining full reimbursement. Based on an independent study of NCDS, our clients experience a -2.6% less denial rate than industry peers and have their claims processed in -22 days less time. Contact NCDS to put those advantages to work for you!
Each billing situation and client has its own specific circumstances and needs. At NCDS we provide customized solutions right from the start so your transition plan is tailored to exactly what will work for you. We will take into consideration any technological requirements, what information needs to be collected for our system to get set up properly and any migration from your current billing platform and/or clearing house. Typically the changeover takes 30, 60 or 90 days depending on the level of sophistication and billing volume with a comparable ramp up for seeing improved results. If your situation is urgent though we have a fast track program that will get you up and running within a week!
Nothing slips through the cracks, ever.
Are you taking advantage of all the opportunities for PCPs to increase their billable charges? Smoking cessations, Welcome to Medicare exam, Annual Wellness Visits, Transitional Care Management, Chronic Care Management, Prolonged Service (with or without patient contact), Interprofessional phone/online communication, and more… These services can increase topline revenue. Often this work is already being done but no one was aware it was billable or knew how to code it properly. NCDS provides a team of experts with the right advice to maximize your results.
- Family Practice
- Internal Medicine
- Urgent Care
Does your billing team know the specific claim guidelines and medical policies for each different insurance plan? How many appeals are gaining you additional reimbursement? What kind of proactive coding education do you receive to avoid repetitive denials?
At NCDS, we have a hands-on approach to fully educate our expert staff of Certified Professional Coders (CPC) and research the rules for the insurance carriers in your market so we avoid unnecessary denials, provide helpful feedback and go the extra mile to maximize your reimbursement.
- Infectious Disease
- Pain Management
- Physical Medicine & Rehab
- Wound Care
Do you have a thorough process for pre-coding your procedures to make sure you are obtaining prior authorization for the correct CPT and ICD10 codes? Does your biller review your operative notes to make sure every billable opportunity is recognized and proper codes applied? Do you get advice and feedback on how to improve your documentation to capture more billable services? Does your biller reconcile all scheduled surgeries with all the billed claims to ensure no cases are missed?
At NCDS, we have a team of Certified Professional Coders (CPC) that do just that to take a hands-on approach to locking in maximum reimbursement for all your procedures. They know how to use the correct CPT modifiers when performing multiple procedures and how to link the specifically covered ICD10 diagnosis with the correct charges. Our NCDS knowledge base connects which ICD10 codes exactly are covered under the Medicare NCDs and LCDs and commercial carriers medical policies. Using a Certified Professional Coder with these NCDS high powered resources is the key in managing your complete revenue cycle to get your surgical cases properly reimbursed.
- General Surgery
- Obstetrics & Gynecology
- Orthopedic Surgery
- ENT – Ear Nose & Throat
- Plastic Surgery
- Rectal Surgery
The NCDS Treatment
Your experience and success is of the utmost importance to our team.
Support - You Call, we answer, 24/7. Speak with our live representatives at our Ohio office on the phone whenever you need assistance.
Relationship - We get to know you and your practice. Through personal meetings and consultations at your office, our process is built around you and how you work.
Understanding - We help you understand your billing information. Get real advice from data in your reports, not meaningless statistics, stacks of paper and endless spreadsheets.