Publish Year: 2021

In 2021, 37% of adults had used telehealth services in the last 12 months

53% of unvaccinated people would prefer to get vaccinated at their doctor’s office

The COVID-19 pandemic and associated disruptions have strained health systems, with 25 million children missing out on vaccination in 2021

63% of adults use telehealth as a preventative service, prescription refill, or routine visit for a chronic illness

One model examining the financial impact of COVID-19 on U.S. primary care practices estimates that $15.1 billion is needed to neutralize revenue losses nationally

The average doctor spends about 15.6 hrs per week on paperwork, EHR documentation, reading clinical articles, & participating in professional associations

Healthcare providers report that many physicians were also affected by COVID-19, with 64% claiming that the pandemic made their burnout worse

IDC predicts that by 2023 nearly 2/3 (or more) of all patients will be able to access healthcare through a digital front end by 2023

More than one-third of patients (36.4 percent) have left a healthcare provider in the last two years

In a 2021 survey, 51% of patients prefer a digital connection for five key interactions