Publish Year: 2023

Nearly 75% of patients turn to online reviews as the first step when searching for a new physician

Physicians treating Medicare patients will receive a 2% pay cut in 2023

The healthcare industry could save almost $25 billion, or 41%, by fully automating administrative transactions

Telehealth use continues at levels 38x higher than before the pandemic

53% of patients say that access is a top factor when selecting a new provider

93% of customer service teams say customers have higher expectations than ever before, & a medical practitioner’s digital prowess is now a reflection of their medical expertise & business awareness

47% of physicians are 55 or older

Over 70 % of state Medicaid programs reported at least one strategy to incentivize provider participation in Medicaid, helping to alleviate the behavioral health workforce shortage

Nearly 2/3 of uninsured individuals thought the monthly cost of health insurance would be between $50 & $500, indicating how high perceived healthcare costs limit access to coverage

Smaller party annual revenues exceeded $1 billion in more than 15% of last year’s transactions, coming in just below the previous year’s historic high of 16.3%