60% of insured adults reported experiencing a problem with their coverage in the past 12 months

Statistic Info

These issues can range from billing errors to gaps in coverage that leave individuals paying out of pocket for care. In addition, the study found that many people lack confidence in their ability to navigate health insurance processes and do not understand how their benefits work.

Author: Healthcare Dive

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60% of insured adults reported experiencing a problem with their coverage in the past 12 months

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In 2023 there was a 13% revenue growth in Q2 due to rising enrollment

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