In a 2021 survey, 51% of patients prefer a digital connection for five key interactions
Statistic Info
Patients nowadays lean more towards online transactions over in-person ones. From scheduling appointments, paying bills, or filling out paperwork, everything can be done digitally now.
Author: PatientPop
More Related Stats
Telehealth Medicine
25% of patients have attended a telehealth visit to address a new mental health concern
In 2021, 37% of adults had used telehealth services in the last 12 months
47% of patients state they would prefer a telehealth appointment if given the option
Between 2019 and 2020, the share of organizations that offered telehealth rose from 38.2% to 69%
Telehealth use continues at levels 38x higher than before the pandemic
More 2021 Stats
23% of US adults experienced mental illness, among whom fewer than half are receiving treatment
In 2021, 37% of adults had used telehealth services in the last 12 months
53% of unvaccinated people would prefer to get vaccinated at their doctor’s office
More than one-third of patients (36.4 percent) have left a healthcare provider in the last two years