In a 2021 survey, 51% of patients prefer a digital connection for five key interactions

Statistic Info

Patients nowadays lean more towards online transactions over in-person ones. From scheduling appointments, paying bills, or filling out paperwork, everything can be done digitally now.

Author: PatientPop

More Related Stats

Telehealth Medicine

25% of patients have attended a telehealth visit to address a new mental health concern

16 out of 24 specialties had higher follow-up rates within 90 days of an initial office visit than a telehealth visit

By 2030, AI will handle 50% of ordinary healthcare duties, freeing clinicians to concentrate on providing value-based care to patients

In 2021, 37% of adults had used telehealth services in the last 12 months

72% of US physicians reported that implementing telehealth services was “very easy” or “somewhat easy”

47% of patients state they would prefer a telehealth appointment if given the option

Between 2019 and 2020, the share of organizations that offered telehealth rose from 38.2% to 69%

Telehealth utilization rose 5.5% in December, up slightly from November, according to Fair Health’s national monthly tracker

80% of physicians surveyed believed that telehealth provided patients better access to care since using it

Telehealth use continues at levels 38x higher than before the pandemic

More 2021 Stats

23% of US adults experienced mental illness, among whom fewer than half are receiving treatment

In 2021, 37% of adults had used telehealth services in the last 12 months

53% of unvaccinated people would prefer to get vaccinated at their doctor’s office

The COVID-19 pandemic and associated disruptions have strained health systems, with 25 million children missing out on vaccination in 2021

63% of adults use telehealth as a preventative service, prescription refill, or routine visit for a chronic illness

One model examining the financial impact of COVID-19 on U.S. primary care practices estimates that $15.1 billion is needed to neutralize revenue losses nationally

The average doctor spends about 15.6 hrs per week on paperwork, EHR documentation, reading clinical articles, & participating in professional associations

Healthcare providers report that many physicians were also affected by COVID-19, with 64% claiming that the pandemic made their burnout worse

IDC predicts that by 2023 nearly 2/3 (or more) of all patients will be able to access healthcare through a digital front end by 2023

More than one-third of patients (36.4 percent) have left a healthcare provider in the last two years