Therapy & Rehabilitation

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Overview

Therapy and Rehabilitation Services

Our Medical Billing System allows us to apply our resources and business expertise to meet the unique needs of each, individual client. We offer a variety of services to our clients and by learning each client’s specific concerns, developing the best bundle of services to need their individual needs, we create a custom-fitted revenue cycle solution backed by billing and coding experience that will bring real results.

Full Revenue Cycle Management

Do you find yourself saying “I can’t find (or keep) quality, knowledgeable billing staff” and/or “Managing our billing has become a time consuming nightmare”, that’s why you need NCDS. We add accountability and reliability to your daily workflow that makes a real impact.

Through our years of experience we know therapy clinics are unique. NCDS has custom solutions for pediatrics that are locked in to manage ongoing weekly visits and we handle Medicare clinics that need to manage therapy caps and KX modifier claims in a different model. If you are performing short-term rehabilitation therapy we understand what works best for you too.

For therapy you need more than billing, you need full revenue cycle management to get real results. The importance of verification of insurance plan benefits and therapy cap limits starts at the very beginning including accuracy in diagnosis codes for proper coverage and obtaining all the necessary scripts, documentation and any prior authorizations. We have a proven track record of maximizing the payment combination of both primary and secondary carriers to get you full reimbursement. With today’s difficult insurance market you cannot afford anything less!

Frequently Asked Questions

Simply enter your information at the top of this page or use the contact information at the bottom and an NCDS representative will be glad to help you. We are available Monday through Friday from 8:30am to 5:00pm EST and other times as needed. We understand as a busy medical provider all your business cannot fit into a normal daily office schedule so we offer extended options for client and prospect consultations by appointment for your convenience as well as after hours and weekend support.

Once you have contacted NCDS and we have outline all the best options to Maximize your Revenue, you will need to formalize these arrangements with a MEDICAL OFFICE REVENUE CYCLE & ACCOUNTS RECEIVABLES MANAGEMENT AGREEMENT. This defines the terms of our work together as well as establishes all the appropriate legal, HIPAA, and privacy requirements necessary to work with NCDS. It’s not full of legal mumbo-jumbo that is confusing or meaningless language. It’s a straight forward contract that simply outlines what you need to do, what NCDS will do and the rules and regulations we have to abide by to do it.

Any time is a good time to work with NCDS! If you find your results inconsistent or showing consecutive declines it’s a good idea to revisit your billing operation and consider a change. Also if you see the amount of staff time increasing or need to hire additional help this may point to billing inefficiencies, increased denials and lower reimbursement. Generally we recommend healthcare providers check their numbers monthly and conduct a more thorough quarterly and semi-annual review of their billing and accounts receivable. When you have made your decision to move to NCDS, typically clients start on the 1st of the month to give them a clean reporting break between billing systems.

You can reach NCDS by phone at (888) 876-8833 ext 23 or send an email to sales@ncdsinc.com to get more information. With a few simple questions to learn about your current billing situation and where you want to be, an NCDS representative can provide you with a proposal and all the details you need to make an informed decision.

Each billing situation and client has its own specific circumstances and needs. At NCDS we provide customized solutions right from the start so your transition plan is tailored to exactly what will work for you. We will take into consideration any technological requirements, what information needs to be collected for our system to get set up properly and any migration from your current billing platform and/or clearing house. Typically the changeover takes 30, 60 or 90 days depending on the level of sophistication and billing volume with a comparable ramp up for seeing improved results. If your situation is urgent though we have a fast track program that will get you up and running within a week!

“Your staff is always helpful, available to answer questions and quick to respond.”

- Elizabeth Wargo, OTR

Our Specialities

Nothing slips through the cracks, ever.

You have hard costs to cover so billing is never more critical than for DME providers. Whether you are managing ongoing equipment rentals, delivering off the shelf braces and supplies or creating custom orthotics and prosthetics NCDS has a medical billing solution to fit your unique needs. We know documentation and pre-authorization requirements that are necessary upfront to get your claim processed correctly and quickly. We understand dealing with specific DME carveout insurance plans for coverage. We provide proactive advice that can generate real back office billing success!

Therapy billing results start with a solid front-office process and even with that you often find the time it takes insurance carriers to process and deny initial claims leaves two or three more follow up visits in the balance because the patient has come back for more services. You need a billing company that understands your model of patient care and how you are involved in the recovery process, mostly, you need someone that will act quickly to reduce your exposure to these repetitive and unnecessary denials. NCDS has been working with PTs, OTs & SLPs since 1996 and you just cannot find that kind of experience!

Therapy billing results start with a solid front-office process and even with that you often find the time it takes insurance carriers to process and deny initial claims leaves two or three more follow up visits in the balance because the patient has come back for more services. You need a billing company that understands your model of patient care and how you are involved in the recovery process, mostly, you need someone that will act quickly to reduce your exposure to these repetitive and unnecessary denials. NCDS has been working with PTs, OTs & SLPs since 1996 and you just cannot find that kind of experience!

Therapy billing results start with a solid front-office process and even with that you often find the time it takes insurance carriers to process and deny initial claims leaves two or three more follow up visits in the balance because the patient has come back for more services. You need a billing company that understands your model of patient care and how you are involved in the recovery process, mostly, you need someone that will act quickly to reduce your exposure to these repetitive and unnecessary denials. NCDS has been working with PTs, OTs & SLPs since 1996 and you just cannot find that kind of experience!

Our Promise

The NCDS Treatment

Your experience and success is of the utmost importance to our team. 

Support - You Call, we answer, 24/7. Speak with our live representatives at our Ohio office on the phone whenever you need asssistance.

Relationship - We get to know you and your practice. Through personal meetings and consultations at your office, our process is built around you and how you work.

Understanding - We help you understand your billing information. Get real advice from data in your reports, not meaningless statistics, stacks of paper and endless spreadsheets.