93% of customer service teams say customers have higher expectations than ever before, & a medical practitioner’s digital prowess is now a reflection of their medical expertise & business awareness

Statistic Info

Medical practitioners are now expected to offer their patients digital solutions such as online appointment booking, electronic health records, telemedicine services, patient portals, and automated follow-up reminders. These types of services not only increase patient satisfaction but also help reduce time spent on administrative tasks so that practitioners can focus more on providing quality care.

Author: Medical Economics

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Physician Practices

In 2022, 31.2% of physicians reported they had been sued at some point in their careers. An average of 61 claims had been filed per 100 physicians

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20% of patients can get same- or next-day appointments when self-scheduling is available, and more than 50% can see their physician within a week

Corporate-owned practices have grown by 25% as independent private practices are bought out or abandoned in favor of hospital or corporately owned practices

By 2034, the U.S. may face a shortage of up to 124,000 physicians

Between 21% & 61% of patients incur same-day costs while accessing supposedly free preventative care as part of the ACA’s free preventative care mandate

61% of Providers Plan to Outsource Revenue Cycle Management Tasks

Between 2019 and 2023, Medicare Advantage enrollment has grown by 2.1%

58% of Payers Use Outcomes-Based Contracts for Prescription Drugs

47% of physicians reported they are burned out, while 74% of health care executives felt burned out within the past six months

More 2023 Stats

The largest and smallest healthcare companies make up 81% of bankruptcies

Patients’ interest in receiving text message notifications about their medical bills rose by more than 30% this year from 2022

Urgent care center claims grew by 70% in the past 5 years

Retail clinic claims volumes have shot up by 200% in the past five years, according to a new report

Uninsured rate fell 18% during pandemic

The IDR caseload is up by 53% compared to the previous quarter

A year after the federal government launched the IDR process under the No Surprises Act, over 330,000 balance billing disputes have been filed

97% of practices reported that their patients experience delays or denials for medically necessary care due to prior authorization requirements

35% of medical groups said they spend upwards of 35 minutes on an average prior authorization request. Nearly 5% reported spending 91 minutes or more on a single request

Almost 6 in 10 practices saw 15%+ of their patients either switch from traditional Medicare to Medicare Advantage or between Medicare Advantage plans