93% of customer service teams say customers have higher expectations than ever before, & a medical practitioner’s digital prowess is now a reflection of their medical expertise & business awareness
Statistic Info
Medical practitioners are now expected to offer their patients digital solutions such as online appointment booking, electronic health records, telemedicine services, patient portals, and automated follow-up reminders. These types of services not only increase patient satisfaction but also help reduce time spent on administrative tasks so that practitioners can focus more on providing quality care.
Author: Medical Economics
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