Patients’ interest in receiving text message notifications about their medical bills rose by more than 30% this year from 2022

Statistic Info

This supports the trend of digital health solutions, making it easier for patients to keep up with their medical bills. The convenience and ease of use of receiving notifications through text messages have not only made managing medical bills more efficient but also more cost-effective – enabling providers to reduce costs associated with billing processes. Additionally, studies have found that 90% of consumers prefer being notified of a balance due via text message versus traditional methods such as paper mail and phone calls.

Author: MedCity News

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